City issues running water notice

The City of Rhinelander has issued a “water let run” order for certain water customers that reside in certain areas of the city that have deep frost issues. This will begin only with the customers authorized by this notice to start this activity, according to a press release issued by the city clerk’s office.

A list of addresses authorized to let their water run can be found on the City of Rhinelander website, www.rhinelanderwi.us. 

Customers authorized to let their water run will have their bills adjusted for the start date of this activity as indicated above, the release states.

Customers who are authorized to run water should do so in a stream the diameter of a pencil-lead using cold water from only one fixture per property. Letting water run in this way helps to keep utility lines from freezing, the release states. A pencil lead stream flow rate can be checked by filling a 12-ounce container in approximately one minute of time. Special cases of water-only customers, or other special circumstances requiring greater flow rates, can also be approved and authorized the same as in the past. For more information, contact the city’s water department at (715) 362-2728.

The list of all authorized utility customers is posted at City Hall (135 S Stevens Street) and is also available on the city’s website www.rhinelanderwi.us. 

“The running water list will be periodically amended with new locations when frost conditions in the City require additions of other approved customers,” the release states. “The City of Rhinelander Utility Department will provide further instructions with an end date as frost levels subside and running water, along with the approved credits, will then end. Once again, the City of Rhinelander appreciates your cooperation. Please check the City website to see if you are authorized to run water during this water let-run order. Customers that are not authorized to run their water will not be receiving a credit for water used.”

If you have questions on billing, contact Gina at the water department at (715) 365-8600 EXT 512.