April 10, 2023 at 12:05 p.m.
Sheriff's office celebrates National Public Safety Telecommunicators Week
This year, from April 9-15, the Oneida County Sheriff's Office is taking time to celebrate and thank those who dedicate their lives to serving the public.
"You won't find a more dedicated group of people who are ready to assist their emergency services family and the citizens of Oneida County," said Jake Simkins, Captain of Emergency Services. "911 telecommunicators work hard behind the scenes to protect the public by answering emergency calls, providing critical pre-arrival instructions, dispatching appropriate resources and supporting various police, fire and emergency medical services. All too often, their contributions go unnoticed. National Public Safety Telecommunicators Week is a great opportunity to reflect on the important role of the 911 telecommunicator as the true first, first responder. This week we commend them for the tough work they do."
According to the sheriff's office telecommunicators in Oneida County answered approximately 33,500 calls last year. Nearly a third of those calls were emergency 9-1-1 calls.
"Our E911 telecommunicators work around the clock answering calls, reporting car accidents, fires, medical emergencies, crimes in progress and other stressful situations as well as ensuring the safety of law enforcement, fire and emergency medical personnel," Oneida County Sheriff Grady Hartman said. "They are the first people that citizens reach out to when they need help. This week, we honor them for their commitment, devotion and hard work."
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